Team Leader Personal Loan

Start your next role as a Team Leader Personal Loan with Avnialina Management Consultants Private Limited in Karkardooma, Delhi. The team is filling 5 vacancies. No experience? You can still apply. The pay goes up to ₹45,000/month.

Employer’s description

Monitor Leads & Ensure Timely Follow-Ups. Experienced In Loan/Overdraft Telesales, Cold Calling, & Conversions. Lead Team To Enhance Performance. Track Performance & Achieve Sales Targets. Prepare Reports On Productivity & Results. Resolve Queries & Ensure Satisfaction. Boost Conversions Through Sales Strategies. Coordinate For Smooth Processing.

Your responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with Complaint handling, Active listening, Hindi and English, Verbal communication
• Basic English
• Freshers can apply
• A customer-first, polite attitude

What you get

The salary for this role is ₹25,000 – ₹45,000 per month.

Job at a glance

• Location: Karkardooma, Delhi, Delhi
• Interview timings: 12:00 PM - 5:00 PM | Monday to Saturday
• Vacancies: 5
• Working hours: 10:30 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Avnialina Management Consultants Private Limited reviews applications regularly.