Team Leader Personal Loan

Join Avnialina Management Consultants Private Limited as a Team Leader Personal Loan in Karkardooma, Delhi. Salary is up to ₹48,000/month. The team is filling 30 vacancies.

Note from the employer

Team Handling. Must Have Experience In Loan/Overdraft Telesales. Handling The Clients And The Leads Generated By The Team. Following Up With The Clients Regarding Their Case And Other Procedures. Resolving Queries And Issues Related To The Products And Services. Must Have Experience In Team Handling As Well As Cold Calling. 1 - 2 Years Experience Compulsory.

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Verbal communication, CRM tools, Typing speed, Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and customer-first

Day-to-day work

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.

Pay and perks

Salary: ₹32,000 – ₹48,000 per month, based on skills and experience.

Job details

• Work location: Karkardooma, Delhi, Delhi
• Timings: 10:30 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 12:00 PM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Avnialina Management Consultants Private Limited.