Telecaller

Avnialina Management Consultants Private Limited is looking for a Telecaller to join its team in Greater Noida (West), Delhi. There are 30 open positions. The pay goes up to ₹26,000/month.

Note from the employer

Make Outbound Calls To Promote And Explain Personal Loan And Overdraft Products. Share Offers With Customers, Generate Leads, And Maintain Updated Customer Records. Identify Customer Requirements Through Proper Questioning And Active Listening. Strong Communication Skills Are Required.

Roles and responsibilities

In this role, you will:

• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Salary and benefits

You will be paid ₹15,000 – ₹26,000 per month.

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, CRM tools, Verbal communication and Complaint handling
• Basic English
• Freshers can apply
• You are patient and calm under pressure

Job at a glance

• Job location: Greater Noida (West), Delhi, Delhi
• Working hours: 10:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work type: Office-based
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Job type: Full time

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