Telecaller

Avnialina Management Consultants Private Limited wants to bring on a Telecaller for its Nai Basti, Delhi team. There are 30 open positions. The pay goes up to ₹33,000/month. No experience? You can still apply.

Employer’s description

Handle Outbound Calls And Explain Personal Loan Products And Services. Pitch Personal Loan/Overdraft Offers To Customers And Generate Leads. Collect And Update Customer Information And Other Relevant Details. Understand Customer Needs By Asking The Right Questions. Must Have Good Communication Skills.

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Typing speed, Hindi and English, CRM tools, Verbal communication
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Pay and perks

You will be paid ₹15,000 – ₹33,000 per month.

What the job involves

As a Telecaller, your work will include:

• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.

Quick facts

• Work location: Nai Basti, Delhi, Delhi
• Vacancies: 30
• Timings: 10:30 AM - 7:00 PM | Monday to Saturday
• Interview: 12:00 PM - 5:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time

Click Apply to send your profile to Avnialina Management Consultants Private Limited. It takes less than a minute.