Telecaller

Avnialina Management Consultants Private Limited is hiring a Telecaller in Karkardooma, Delhi. Salary is up to ₹37,000/month. No experience? You can still apply. There are 30 open positions.

Note from the employer

Handle Outbound Calls And Explain Personal Loan Products And Services. Pitch Personal Loan/Overdraft Offers To Customers And Generate Leads. Collect And Update Customer Information And Other Relevant Details. Understand Customer Needs By Asking The Right Questions. Must Have Good Communication Skills.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Complaint handling, Verbal communication, Active listening, Hindi and English
• Basic English
• Freshers can apply
• A patient, calm under pressure attitude

Salary and benefits

Salary: ₹15,500 – ₹37,000 per month, based on skills and experience.

Position details

• Work location: Karkardooma, Delhi, Delhi
• Job type: Full time
• Openings: 30
• Interview timings: 12:00 PM - 5:00 PM | Monday to Saturday
• Shift: 10:30 AM - 7:00 PM | Monday to Saturday
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Avnialina Management Consultants Private Limited.