Telecalling Executive

Avnialina Management Consultants Private Limited has an opening for a Telecalling Executive based in Greater Noida (West), Delhi. There are 30 open positions. No experience? You can still apply. The pay goes up to ₹21,000/month.

Note from the employer

Handle Outbound Calls And Explain Personal Loan Products And Services. Pitch Personal Loan/Overdraft Offers To Customers And Generate Leads. Collect And Update Customer Information And Other Relevant Details. Understand Customer Needs By Asking The Right Questions. Must Have Good Communication Skills.

What the job involves

• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Salary

Compensation: ₹15,000 – ₹21,000 per month.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Typing speed, Hindi and English, CRM tools, Complaint handling
• Basic English
• Freshers can apply
• You are patient and calm under pressure

Position details

• Work location: Greater Noida (West), Delhi, Delhi
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Vacancies: 30
• Shift: 10:30 AM - 7:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Avnialina Management Consultants Private Limited reviews applications regularly.