Telecalling Team Leader

Looking for a Telecalling Team Leader role in Karkardooma, Delhi? Avnialina Management Consultants Private Limited is hiring now. Great for first-time job seekers. The team is filling 5 vacancies. You can earn up to ₹46,000/month.

Note from the employer

Team Handling. Must Have Experience In Loan/Overdraft Telesales. Handling The Clients And The Leads Generated By The Team. Following Up With The Clients Regarding Their Case And Other Procedures. Resolving Queries And Issues Related To The Products And Services. Must Have Experience In Team Handling As Well As Cold Calling.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Active listening, Complaint handling, Typing speed, Verbal communication
• Basic English
• Freshers can apply
• A customer-first, polite attitude

Compensation

The salary for this role is ₹24,000 – ₹46,000 per month.

Key responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

Quick facts

• Job location: Karkardooma, Delhi, Delhi
• Vacancies: 5
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Working hours: 10:30 AM - 7:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Avnialina Management Consultants Private Limited reviews applications regularly.