Telecalling Team Leader

Start your next role as a Telecalling Team Leader with Avnialina Management Consultants Private Limited in Karkardooma, Delhi. Salary is up to ₹52,000/month. The team is filling 30 vacancies.

Note from the employer

Team Handling. Must Have Experience In Loan/Overdraft Telesales. Handling The Clients And The Leads Generated By The Team. Following Up With The Clients Regarding Their Case And Other Procedures. Resolving Queries And Issues Related To The Products And Services. Must Have Experience In Team Handling As Well As Cold Calling. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Salary: ₹31,000 – ₹52,000 per month, based on skills and experience.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Typing speed, Active listening, CRM tools, Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and patient

Job details

• Job location: Karkardooma, Delhi, Delhi
• Work type: On-site
• Interview: 12:00 PM - 5:00 PM | Monday to Saturday
• Shift: 10:30 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30

Ready to start? Upload your resume and apply to Avnialina Management Consultants Private Limited today.