Telecaller

Avnish Enterprise is hiring a Telecaller in Qutub Vihar, Delhi. Salary is up to ₹25,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

Compensation: ₹20,000 – ₹25,000 per month.

Requirements

• Open to freshers
• Education: 12th Pass
• Comfortable with Typing speed, Verbal communication, Hindi and English, Active listening
• Basic English
• Freshers can apply
• You are customer-first and polite

Roles and responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.

Position details

• Location: Qutub Vihar, Delhi, Delhi
• Employment type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

Interested? Apply now on BetterJobs with your resume — Avnish Enterprise reviews applications regularly.