Office Manager

AVR hallmarking centre is looking for an Office Manager to join its team in Big Bazaar Street, Coimbatore. 2 candidates will be hired for this role. Salary is up to ₹25,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Tamil, English

Pay and perks

The salary for this role is ₹20,000 – ₹25,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi and Tamil
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Tamil, English
• You are patient and calm under pressure

What the job involves

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Quick facts

• Location: Big Bazaar Street, Coimbatore, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Work type: Work from office
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — AVR hallmarking centre reviews applications regularly.