Senior Telecaller

Join Avs Properties as a Senior Telecaller in Khandeshwar, Mumbai. 10 candidates will be hired for this role. Salary is up to ₹25,000/month.

In the employer’s words

Key Responsibilitiesmake Outbound & Inbound Calls To Potential Customerspitch Project Details Clearly & Confidentlyunderstand Customer Requirements & Provide Suitable Property Optionsschedule And Manage Site Visits With Sales Teammaintain Daily Follow-Ups With Interested Clientsupdate Lead Information In Crm / Excelcoordinate With Sales Team To Drive Conversions Required Skillsgood Communication & Convincing Skillsbasic Knowledge Of Computers & Callingpositive Attitude & Willingness To Learnability To Work In A Fast-Paced Environment Work Schedule 10:00 Am 7:00 Pm 6 Days A Week (Tuesday Off) Why Join Usattractive Growth Opportunitiesperformance-Based Incentivestraining & Development Supportfriendly & Supportive Work Cultureno Target.Two Days Of Training Will Be Provided By Company. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Inbound | Languages : Marathi, English, Hindi

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi, Inbound, Marathi, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Inbound
• Languages: Marathi, English, Hindi
• A customer-first, calm under pressure attitude

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Pay and perks

You will be paid ₹18,000 – ₹25,000 per month.

Position details

• Work location: Khandeshwar, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Openings: 10
• Work mode: On-site
• Shift: 10:00 am - 07:00pm | Monday to Sunday (Tuesdayoff)

Interested? Apply now on BetterJobs with your resume — Avs Properties reviews applications regularly.