Telesales

Awaken Jewels wants to bring on a Telesales for its Katargam, Surat team. The team is filling 2 vacancies. The pay goes up to ₹20,000/month.

Employer’s description

We'Re Hiring Telesales Executive (Female) Company: Awaken Jewels Location: Katargam, Surat Position: Telesales Executive (Female) Experience Required: 6 Months To 1 Year Job Type: Full-Timerequirements: Good Communication Skills Telesales/Telecalling Experience (6 Months 1 Year) Customer Handling Skills Basic Comput. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Gujarati, Hindi

What you get

The salary for this role is ₹12,000 – ₹20,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Education: Tenth Pass
• Comfortable with Gujarati, Hindi, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Gujarati, Hindi
• A customer-first, patient attitude

Roles and responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Position details

• Job location: Katargam, Surat, Gujarat
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 2

Ready to start? Upload your resume and apply to Awaken Jewels today.