Tele Counsellor In Health Sector

Looking for a Tele Counsellor In Health Sector role in Boring Road, Patna? Awca Healthcare Pvt Ltd is hiring now. The team is filling 2 vacancies. You can earn up to ₹25,000/month.

Note from the employer

We Need A Candidate Who Can Council The Patient. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : English, Hindi

Compensation

You will be paid ₹12,000 – ₹25,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound and Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: English, Hindi
• Someone calm under pressure and patient

What the job involves

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Boring Road, Patna, Bihar
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Job type: Full time

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