Quality Analyst

Axiant Business Solutions Private Limited is hiring a Quality Analyst in Sai Nagar, Anantapur. Salary is up to ₹30,000/month. The team is filling 5 vacancies.

Employer’s description

Track Quality Metrics Such As Csat, Fcr,Aht, Quality Score. Monitor And Audit Customer Calls. Provide Timely Feedback, Evaluate Agent Performance Based On Quality Standards. Prepare Daily, Weekly, Monthly Quality Reports. 1 - 2 Years Experience Compulsory. | Basic Excel

What the job involves

As a Quality Analyst, your work will include:

• Follow company processes and safety guidelines
• Complete assigned tasks accurately and on time
• You will coordinate with your supervisor and team members.
• Keep simple daily records of your work
• You will raise issues early and suggest practical fixes.

Requirements

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: Basic Excel
• Basic English
• 1 - 2 Years Experience Compulsory.
• Basic Excel
• You are reliable and well organised

Compensation

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Job details

• Work location: Sai Nagar, Anantapur, Andhra Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Vacancies: 5

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