Field Collection Executive

Axis Bank has an opening for a Field Collection Executive based in Alkapuri, Vadodara. The team is filling 5 vacancies. The pay goes up to ₹15,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Compensation

Salary: ₹15,000 per month, based on skills and experience.

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Active listening, Verbal communication, Hindi and English, CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, calm under pressure attitude

Quick facts

• Job location: Alkapuri, Vadodara, Gujarat
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 5

Interested? Apply now on BetterJobs with your resume — Axis Bank reviews applications regularly.