Tele Caller

Start your next role as a Tele Caller with Ayali house in Ayali Khurd, Ludhiana. Salary is up to ₹12,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

You will be paid ₹8,000 – ₹12,000 per month.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Active listening, Hindi and English, Typing speed, Verbal communication
• Basic English
• Freshers can apply
• A patient, polite attitude

Key responsibilities

As a Tele Caller, your work will include:

• You'll resolve queries and complaints with patience and accuracy.
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job details

• Job location: Ayali Khurd, Ludhiana, Punjab
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with Ayali house.