Telecaller

Ayra Spa and Saloon has an opening for a Telecaller based in Magadi Road, Bengaluru. The pay goes up to ₹12,000/month. Great for first-time job seekers.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Active listening, Hindi and English and CRM tools
• Basic English
• Freshers can apply

Pay and perks

The salary for this role is ₹10,000 – ₹12,000 per month.

Position details

• Job location: Magadi Road, Bengaluru, Karnataka
• Work type: Office-based
• Vacancies: 1
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Ayra Spa and Saloon.