Patient Relationship Executive (Tel...

Ayurveda one -AyurGhar wants to bring on a Patient Relationship Executive (Tel... for its Yeshwanthpur, Bengaluru team. The pay goes up to ₹20,000/month. The team is filling 2 vacancies.

Note from the employer

Make Outbound Calls To Customers, Explain Panchakarma Treatments And Ayurvedic Services, Follow Up On Leads, Schedule Appointments, Handle Patient Inquiries, Maintain Call Records, Coordinate With Clinic Staff, And Support Lead Conversion. Achieve Daily And Monthly Calling Targets. 1 - 2 Years Experience Compulsory. | Languages : Kannada, Hindi, English

Pay and perks

The salary for this role is ₹18,000 – ₹20,000 per month.

Your responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Kannada
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada, Hindi, English

Quick facts

• Work location: Yeshwanthpur, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 2
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Ayurveda one -AyurGhar.