Customer Service Advisor

Az Automotive Solutions wants to bring on a Customer Service Advisor for its Tharamani, Chennai team. There are 2 open positions. The pay goes up to ₹22,000/month.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Complaint handling, CRM tools, Active listening, Typing speed
• Male Only
• Basic English
• Freshers can apply
• You are customer-first and patient

What the job involves

As a Customer Service Advisor, your work will include:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Salary

The salary for this role is ₹16,000 – ₹22,000 per month.

Job details

• Work location: Tharamani, Chennai, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 2
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Az Automotive Solutions. It takes less than a minute.