Customer Care Coordinator

Looking for a Customer Care Coordinator role in HSR Layout, Bengaluru? Azodia Exporters is hiring now. The pay goes up to ₹20,000/month.

Employer’s description

Contact Potential Clients To Promote Products, Services, Or Set Up Appointments. Answer Incoming Calls, Resolve Customer Complaints, And Address Queries. Record Details Of Conversations, Update Customer Information, And Maintain Databases.Meet Daily, Weekly, And Monthly Sales Or Call Targets. Follow Up With Potential Customers Through Phone Calls. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Kannada, Hindi, English

Roles and responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

What you get

You will be paid ₹18,000 – ₹20,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Hindi, Inbound, Kannada, Outbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Kannada, Hindi, English
• Someone polite and calm under pressure

Position details

• Job location: HSR Layout, Bengaluru, Karnataka
• Work mode: On-site
• Openings: 1
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Azodia Exporters today.