Field Collection Executive

B M Associates is looking for a Field Collection Executive to join its team in Yelahanka, Bengaluru. The team is filling 2 vacancies. Salary is up to ₹21,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Compensation

The salary for this role is ₹18,000 – ₹21,000 per month.

Day-to-day work

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Eligibility

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Good knowledge of Complaint handling, CRM tools, Active listening and Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Position details

• Location: Yelahanka, Bengaluru, Karnataka
• Vacancies: 2
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by B M Associates.