Customer Care Executive

A new Customer Care Executive role is open at B P Appliances (B. P. Appliance), Khagra, Baharampur. You can earn up to ₹20,000/month. 3 candidates will be hired for this role. Great for first-time job seekers.

Note from the employer

A Customer Executive Is The Primary Point Of Contact For Clients, Responsible For Answering Inquiries, Resolving Complaints, And Maintaining Positive Relationships To Ensure Satisfaction And Brand Loyalty. Languages : Bengali

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Bengali
• Female Only
• Basic English
• Freshers can apply
• Languages: Bengali
• You are calm under pressure and polite

Position details

• Location: Khagra, Baharampur, West Bengal
• Work type: Work from office
• Working hours: 10 AM - 7:30 PM | Monday to Sunday( Tuesday off)
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 3

Apply today and take the next step in your career with B P Appliances (B. P. Appliance).