Telecaller

B Square is looking for a Telecaller to join its team in Saibaba Colony, Coimbatore. You can earn up to ₹22,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.

Pay and perks

The salary for this role is ₹13,000 – ₹22,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Verbal communication, Typing speed and CRM tools
• Female Only
• Basic English
• Freshers can apply
• Someone patient and calm under pressure

Job at a glance

• Job location: Saibaba Colony, Coimbatore, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Work type: On-site

Ready to start? Upload your resume and apply to B Square today.