Customer Relationship Management (C...

B.U.Bhandari Auto Lines Pvt.Ltd. has an opening for a Customer Relationship Management (C... based in Shivajinagar, Pune. Salary is up to ₹28,000/month.

Employer’s description

Customer Relationship Management (Crm) Jobs In The Automobile Industry Focus On Driving Bike Sales Handling Post-Service Feedback, And Improving Customer Satisfaction (Csat) Scores Across Dealerships And Original Equipment Manufacturers (Oems). Languages : Marathi, Hindi, English

Compensation

You will be paid ₹25,000 – ₹28,000 per month.

What you will do

• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Good knowledge of English, Hindi and Marathi
• Female Only
• Good English
• Freshers can apply
• Languages: Marathi, Hindi, English
• A patient, customer-first attitude

Position details

• Location: Shivajinagar, Pune, Maharashtra
• Openings: 1
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Timings: 10 AM - 7 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by B.U.Bhandari Auto Lines Pvt.Ltd..