Digital Customer Relation Executive

Looking for a Digital Customer Relation Executive role in Chinchwad, Pune? B U Bhandari Auto Pvt Ltd is hiring now. The pay goes up to ₹22,000/month.

In the employer’s words

Responsible For Handling Customer Inquiries Through Digital Platforms Like Whatsapp,Email,Social Media,Website Leads. Assist Customers With Information, Resolve Queries, And Ensure Quick Responses. Maintain Customer Records, Follow Up On Leads, And Coordinate With The Sales/Service Team To Provide A Smooth Customer Experience. Strong Communication. 1 - 2 Years Experience Compulsory. | Languages : English, Marathi, Hindi

Key responsibilities

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of English, Hindi and Marathi
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Marathi, Hindi

Compensation

The salary for this role is ₹15,000 – ₹22,000 per month.

Job at a glance

• Location: Chinchwad, Pune, Maharashtra
• Work type: On-site
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday

Apply today and take the next step in your career with B U Bhandari Auto Pvt Ltd.