Telecaller

A new Telecaller role is open at Baba Balunkeswar Tour & Travels, Forest Park, Bhubaneswar. You can earn up to ₹12,000/month. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Skills: Typing speed, CRM tools, Verbal communication, Active listening
• Basic English
• Freshers can apply
• You are calm under pressure and patient

What you get

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Quick facts

• Work location: Forest Park, Bhubaneswar, Odisha
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Baba Balunkeswar Tour & Travels reviews applications regularly.