Telecaller

Start your next role as a Telecaller with Baba proparty delear in Harsh Nagar, Kanpur. Salary is up to ₹12,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Complaint handling, Verbal communication, Active listening and CRM tools
• Basic English
• Freshers can apply
• Someone patient and calm under pressure

What the job involves

In this role, you will:

• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Salary

The salary for this role is ₹10,000 – ₹12,000 per month.

Position details

• Job location: Harsh Nagar, Kanpur, Uttar Pradesh
• Vacancies: 1
• Work type: Work from office
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Baba proparty delear today.