Telecaller

Join Baba Shiv Motorss as a Telecaller in Saket Nagar, Kanpur. Salary is up to ₹12,000/month. Great for first-time job seekers.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: CRM tools, Active listening, Hindi and English, Typing speed
• Basic English
• Freshers can apply
• Someone customer-first and patient

Salary

Compensation: ₹10,000 – ₹12,000 per month.

Job details

• Location: Saket Nagar, Kanpur, Uttar Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Baba Shiv Motorss today.