Senior Telecaller

A new Senior Telecaller role is open at Baby Joy Fertility And Ivf Center, Rajouri Garden, Delhi. The pay goes up to ₹20,000/month. There are 5 open positions.

Note from the employer

Telecaller Ivf Telecaller Responsibilities:Answer Patient Calls And Whatsapp Inquiries.Explain Basic Ivf And Fertility Services.Book Doctor Appointments.Follow Up With Interested Patients.Maintain Patient Details In The System.Coordinate With Doctors And Reception Staff.Provide Polite And Empathetic Support . 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Hindi, English

Pay and perks

The salary for this role is ₹16,000 – ₹20,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Hindi, English

What you will do

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Job details

• Location: Rajouri Garden, Delhi, Delhi
• Work mode: Work from office
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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