Telecalling Team Leader

A new Telecalling Team Leader role is open at Baby Joy Fertility And Ivf Center, Rajouri Garden, Delhi. You can earn up to ₹35,000/month.

Note from the employer

Exp In Handling Telecaller Team Of 15-25.Crm Software Exp Mandatory. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Salary

Salary: ₹30,000 – ₹35,000 per month, based on skills and experience.

Skills and qualifications

• At least 2 years of relevant experience
• Graduate or equivalent
• Good knowledge of English, Hindi and Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• Someone calm under pressure and patient

What the job involves

• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.

Job details

• Job location: Rajouri Garden, Delhi, Delhi
• Employment type: Full time
• Openings: 1
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Baby Joy Fertility And Ivf Center.