Customer Relationship Management (C...

Looking for a Customer Relationship Management (C... role in Bais Godam, Jaipur? Badhalia F And P is hiring now. Salary is up to ₹15,000/month.

Note from the employer

Handle Customer Calls And Follow-Ups , Maintain Customer Records And Database , Support Sales And Customer Service Teams , Resolve Customer Queries Professionally. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Active listening, Complaint handling, CRM tools, Hindi and English
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, calm under pressure attitude

Your responsibilities

• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Pay and perks

The salary for this role is ₹12,000 – ₹15,000 per month.

Position details

• Job location: Bais Godam, Jaipur, Rajasthan
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1

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