Team Leader/Retail Partner

Bajaj Allianz Life Insurance is hiring a Team Leader/Retail Partner in Laxmisagar, Bhubaneswar. There are 4 open positions. The pay goes up to ₹42,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.Irdai Exam Fees Rs.567/- Applicable If Required. 1 - 2 Years Experience Compulsory.

Salary

Compensation: ₹19,000 – ₹42,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Active listening, Verbal communication, Typing speed and CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.

Roles and responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Work location: Laxmisagar, Bhubaneswar, Odisha
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 4
• Employment type: Full time

Apply today and take the next step in your career with Bajaj Allianz Life Insurance.