Telecaller

Start your next role as a Telecaller with Bajaj Finance in Kukatpally, Hyderabad. 10 candidates will be hired for this role. Salary is up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Key responsibilities

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• You'll handle inbound and outbound customer calls, chats or emails.

Eligibility

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: Active listening, Typing speed, Hindi and English, Complaint handling
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

What you get

Salary: ₹20,000 per month, based on skills and experience.

Position details

• Job location: Kukatpally, Hyderabad, Telangana
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

Ready to start? Upload your resume and apply to Bajaj Finance today.