Telecaller

Bajaj Finance Ltd is hiring a Telecaller in Chatrapati Nagar, Nagpur. Salary is up to ₹17,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What you get

Compensation: ₹17,000 per month.

What you will do

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Typing speed, Complaint handling, Verbal communication, CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.

Position details

• Work location: Chatrapati Nagar, Nagpur, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 1
• Employment type: Full time

Apply today and take the next step in your career with Bajaj Finance Ltd.