Senior Telecaller

A new Senior Telecaller role is open at Bajaj Finserv Ltd, Somajiguda, Hyderabad. The team is filling 10 vacancies. You can earn up to ₹20,000/month. No experience? You can still apply.

Note from the employer

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Type : Sales, Outbound | Languages : English, Hindi, Telugu

Salary and benefits

The salary for this role is ₹18,000 – ₹20,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English, Hindi, Outbound, Sales, Telugu
• Basic English
• Freshers can apply
• Type: Sales, Outbound
• Languages: English, Hindi, Telugu

Day-to-day work

• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Job details

• Job location: Somajiguda, Hyderabad, Telangana
• Work type: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 10
• Job type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Bajaj Finserv Ltd reviews applications regularly.