Telecaller

Bajaj Home Loan is looking for a Telecaller to join its team in Whitefield, Bengaluru. 10 candidates will be hired for this role. No experience? You can still apply. Salary is up to ₹16,500/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Salary: ₹16,500 per month, based on skills and experience.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Typing speed, CRM tools, Complaint handling and Verbal communication
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

What you will do

As a Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Whitefield, Bengaluru, Karnataka
• Work type: Office-based
• Openings: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Bajaj Home Loan reviews applications regularly.