Telecaller

Join Bajaj Housing Finance as a Telecaller in Madhapur, Hyderabad. Great for first-time job seekers. You can earn up to ₹18,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Salary: ₹12,500 – ₹18,000 per month, based on skills and experience.

What the job involves

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Hindi and English, Typing speed, Complaint handling, CRM tools
• Female Only
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

Quick facts

• Location: Madhapur, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 1
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Bajaj Housing Finance reviews applications regularly.