Officer

A new Officer role is open at Bajaj Life, Manick Tala Main Road, Kolkata. There are 20 open positions. The pay goes up to ₹25,000/month. No experience? You can still apply.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Bengali, Hindi, English

What you get

Compensation: ₹20,000 – ₹25,000 per month.

What you will do

• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Bengali, English, Hindi
• No English required
• Freshers can apply
• Languages: Bengali, Hindi, English
• A customer-first, calm under pressure attitude

Position details

• Location: Manick Tala Main Road, Kolkata, West Bengal
• Employment type: Full time
• Vacancies: 20
• Work type: Office-based
• Interview: 11:00 AM - 2:00 PM | Monday to Friday
• Working hours: 9:30 AM - 6:30 PM | Monday to Friday

Apply today and take the next step in your career with Bajaj Life.