Telecaller

Looking for a Telecaller role in Malviya Nagar, Delhi? Bakshi gallery is hiring now. No experience? You can still apply. The pay goes up to ₹25,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Hindi and English, Verbal communication, Typing speed, CRM tools
• Basic English
• Freshers can apply

Salary

Compensation: ₹25,000 per month.

Position details

• Job location: Malviya Nagar, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Openings: 1

Apply today and take the next step in your career with Bakshi gallery.