Collection Agent

Looking for a Collection Agent role in Chawani, Kota? Balaji contractor is hiring now. The pay goes up to ₹20,000/month. There are 30 open positions.

In the employer’s words

Required Dra Certified Candidate Only....Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Hindi

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Hindi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi
• A calm under pressure, customer-first attitude

Key responsibilities

As a Collection Agent, your work will include:

• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.

Compensation

You will be paid ₹18,000 – ₹20,000 per month.

Job at a glance

• Work location: Chawani, Kota, Rajasthan
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Balaji contractor reviews applications regularly.