Telecaller

Balaji Educational Services is hiring a Telecaller in Adarsh Nagar, Anantapur. Great for first-time job seekers. The pay goes up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Hindi and English, Typing speed, CRM tools, Verbal communication
• Basic English
• Freshers can apply
• You are customer-first and patient

What you get

The salary for this role is ₹10,000 – ₹12,000 per month.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Quick facts

• Location: Adarsh Nagar, Anantapur, Andhra Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Vacancies: 1

Click Apply to send your profile to Balaji Educational Services. It takes less than a minute.