Credit Officer( Back Office)

Looking for a Credit Officer( Back Office) role in Civil Lines, Raipur? Balaji Entrepreneurs India Private Limited is hiring now. There are 10 open positions. The pay goes up to ₹24,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Mutual Funds

Salary and benefits

Compensation: ₹18,000 – ₹24,000 per month.

Your responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.

Requirements

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with Mutual Funds, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Mutual Funds
• Someone customer-first and calm under pressure

Position details

• Job location: Civil Lines, Raipur, Chhattisgarh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Work type: On-site

Ready to start? Upload your resume and apply to Balaji Entrepreneurs India Private Limited today.