Telecaller

Start your next role as a Telecaller with Balaji Realities in Marhatal, Jabalpur. The pay goes up to ₹12,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Active listening, Typing speed, Verbal communication, Complaint handling
• Basic English
• Freshers can apply
• You are polite and patient

Salary

You will be paid ₹10,000 – ₹12,000 per month.

Job details

• Work location: Marhatal, Jabalpur, Madhya Pradesh
• Job type: Full time
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Ready to start? Upload your resume and apply to Balaji Realities today.