Telecaller

Looking for a Telecaller role in Adayar, Chennai? Baleen Media is hiring now. Freshers can apply. Salary is up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Compensation: ₹11,000 – ₹12,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Good knowledge of Active listening, Complaint handling, CRM tools and Typing speed
• Female Only
• No English required
• Freshers can apply
• Someone customer-first and patient

Your responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Position details

• Work location: Adayar, Chennai, Tamil Nadu
• Vacancies: 1
• Work mode: Office-based
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Baleen Media.