Account / Relationship Management -...

Start your next role as an Account / Relationship Management -... with Banga Paints in Krishna Nagar, Delhi. The pay goes up to ₹14,000/month.

Note from the employer

Need To Call Clients Regarding Payment. Only Calling. 1 - 2 Years Experience Compulsory.

Salary

The salary for this role is ₹12,000 – ₹14,000 per month.

Key responsibilities

• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Hindi and English, Typing speed, Active listening, Complaint handling
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Job details

• Work location: Krishna Nagar, Delhi, Delhi
• Work type: On-site
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 10:00 am - 6:30pm | Monday weekly off
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — Banga Paints reviews applications regularly.