Operations Manager

Join Bangalore Jobhunterr India Private Limited as an Operations Manager in Frazer Town, Bengaluru. Salary is up to ₹60,000/month. The team is filling 2 vacancies.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Kannada, English

Key responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.

Candidate profile

• 2+ years of experience in a similar role
• Graduate or equivalent
• Skills: English, Kannada
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Kannada, English
• You are customer-first and polite

Compensation

The salary for this role is ₹40,000 – ₹60,000 per month.

Quick facts

• Job location: Frazer Town, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Bangalore Jobhunterr India Private Limited reviews applications regularly.