Telecaller

Bangalore Metro City Housing Co-Opertive Society LTD has an opening for a Telecaller based in Hebbal, Bengaluru. The pay goes up to ₹15,000/month. Great for first-time job seekers.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Comfortable with Typing speed, Complaint handling, Active listening, CRM tools
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets.

Salary

Salary: ₹15,000 per month, based on skills and experience.

Quick facts

• Location: Hebbal, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 1

Interested? Apply now on BetterJobs with your resume — Bangalore Metro City Housing Co-Opertive Society LTD reviews applications regularly.