Customer Care Manager

Bangalore Wheels is hiring a Customer Care Manager in Rajaji Nagar, Bengaluru. The pay goes up to ₹25,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Outbound | Languages : Kannada, English

Day-to-day work

Here is what a typical day looks like:

• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Salary

The salary for this role is ₹20,000 – ₹25,000 per month.

Who can apply

• At least 2 years of relevant experience
• Graduate or equivalent
• Comfortable with English, Kannada, Outbound
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Kannada, English
• A patient, polite attitude

Position details

• Location: Rajaji Nagar, Bengaluru, Karnataka
• Shift: 9:30 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 12:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — Bangalore Wheels reviews applications regularly.