Telecaller

Join Bank Recovery & Collection Agency as a Telecaller in Madhura Nagar, Hyderabad. Great for first-time job seekers. The pay goes up to ₹25,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Compensation

Compensation: ₹17,000 – ₹25,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Typing speed, Complaint handling, Hindi and English, Verbal communication
• Female Only
• Basic English
• Freshers can apply

Job details

• Location: Madhura Nagar, Hyderabad, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Bank Recovery & Collection Agency.