Team Leader

Bank zone has an opening for a Team Leader based in Nungambakkam, Chennai. The pay goes up to ₹25,000/month. 5 candidates will be hired for this role.

Employer’s description

We Are Looking For A Motivated And Responsible Team Leader To Manage And Support A Team, Ensure Daily Targets Are Achieved, And Maintain High Performance Standards. The Ideal Candidate Should Have Good Leadership, Communication, And Problem-Solving Skills. More Than 2 Years Experience Compulsory. | Type : Sales, Domestic, Outbound | Languages : Tamil | Preferred Experience In : Real Estate

Eligibility

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: Domestic, Outbound, Real Estate, Sales, Tamil
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Domestic, Outbound
• Languages: Tamil
• Preferred Experience In: Real Estate

Your responsibilities

As a Team Leader, your work will include:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Salary and benefits

Compensation: ₹20,000 – ₹25,000 per month.

Quick facts

• Location: Nungambakkam, Chennai, Tamil Nadu
• Openings: 5
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Bank zone. It takes less than a minute.